- location Brandon, Winter Park, Lake Nona, South Tampa
The Company:
At Bolay Fresh Bold Kitchen, we are passionately united by a purpose that goes beyond the plate: Fueling People to be their BEST. Our mission is to drive positive experiences through "Better for you Food" and genuine hospitality. As a growing fast-casual brand, we take pride in transforming the everyday dining experience into an extraordinary journey of nutrition and flavor.
Our commitment to Integrity, Excellence, Teamwork, and Stewardship is at the core of everything we do. We hold ourselves to the highest standards, working together to serve our community with sincerity and to take care of the environment that nourishes us all.
At Bolay, we are in the business of people, our vision is manifest in the WINNING TEAM we build—one dedicated Team Member at a time. All are empowered to reach their full potential and to shine as the best version of themselves. We are eager to welcome new members to our family who share our dedication to great food and even greater service. Join us, and let’s create something extraordinary together.
Essential Job Functions:
- Responsible for reviewing the P&L of each restaurant in the division and identifying potential/present problems and locating source of variance in business operations.
- Directs operational and procedural activities for each unit in the division ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and team member relations and administration. Identifies problem areas and directs the Operating Partner in executing means to improve performance.
- Selects, hires, trains, and develops Operating Partners and Managers, conducts performance reviews, administers salaries and initiates disciplinary action and/or termination. Evaluates performance and approves wage increases for restaurant personnel.
- Directs Operating Partners in the maintenance of restaurant equipment and facility, including: makes independent decisions regarding equipment repair or replacement, contacts Maintenance Technicians for repair needs; approves invoices with dollar authority and follows-up on costs and/or questions with vendors; recommends required capital maintenance expenditures; and provides input in the capital budgeting process.
- Reviews administrative tasks including: personnel paperwork (new hire, terminations, leaves of absence, injury, etc.), conducts Leadership Orientations, oversees various audits, inventory and ordering of miscellaneous items.
- Directs Operating Partners in planning, coordinating, and implementing restaurant marketing activities in the local community to promote brand products and service and to enhance community relations through special promotions, sponsorships, local advertising, etc.
- Investigates, resolves, and responds to guest complaints. Performs other related activities in accordance with policies and procedures as assigned by management.
- Responsible for the supervision of 20 – 50 salaried managers. Plus 20-30 hourly managers.
Expectations:
- Multi-unit management in three markets (Orlando, Tampa, Gainesville)
- Join weekly Management Directional when possible.
- Quarterly Business Reviews – Plan and Present Regular Operational Conference Calls.
- Certified Trainers/ Certified Trainer Meetings/Operating Partner/Manager Meetings.
- A balanced focus on Driving Sales, managing costs, and making decisions in the context of what is best for the long-term success of the restaurant and Our People. Daily Sales Reporting and Weekly Figures.
- Responsible for the full cycle recruiting process for both internal and external candidates to fill current and future Management openings by creating a talent pipeline to coincide with the organization’s growth strategy.
- Team oriented, collaborative & culturally aligned.
Benefits:
- Competitive Pay
- 401K
- Medical, Dental, Vision Benefits
- Paid Time Off
- Company Paid Short Term Disability Ins
- Flexible Spending Account
- Life Insurance
- Free Meals
- Fun & Energized environment
Requirements & Qualifications
- 3+ years’ experience working in a multi-unit management capacity with tangible results. In addition, must be someone who has business acumen along with the ability to grow and develop people.
- Bachelor’s degree Strongly Preferred.
- Strong leadership skills with a proven track record of attainable goal setting, converting plans into action and performance measurement.
- Must be extremely self-sufficient and resourceful.
- Must live within close proximity of the market.
- Possesses and demonstrates a strong “owner’s commitment" to restaurant operations, guest service, cost control, quality, team member relations and team development.
- Ability to plan and implement a budget for entire district.
- Excellent communication skills are vital to the success of this position and the overall market.
- Perform other duties as assigned.
Bolay Fresh Bold Kitchen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program please visit Everify.com